Welcome to our FAQ page. Here you'll find answers to common questions about our primary care services. If you have additional questions, please contact our office directly.
1- General Information
We provide comprehensive primary care services, including preventive care, acute visit scheduling, obesity management, and on-demand video visits. We also offer body composition analysis with all annual visits and obesity management programs.
Our office is open for scheduled appointments during regular business hours. However, we have 24/7 on-call providers available for urgent needs.
2- Insurance and Payments
Yes, we accept a wide range of insurance plans. Please contact our office for a list of accepted providers.
Yes, we welcome self-pay patients. Please inquire about our self-pay rates.
3- Appointments and Visits
You can schedule an appointment by calling our office or using our online scheduling system.
Yes, there is a no-show fee for missed appointments. Patients who miss three appointments without prior cancellation may be discharged from the practice.
All communications and visit confirmations are conducted via text messages for your convenience.
4- Special Services
No, we do not provide long-term pain management services.
Yes, select providers in our practice can assist with medical marijuana forms.
Yes, we offer obesity management directed by medical necessity and management guidelines. Body composition analysis is included with all annual visits.
No, we do not handle workman’s compensation cases.
Yes, we can assist with filling out these forms during your visit, after establishing medical necessity.
5-Accessing Your Information
All documents and lab results are available through our secure online portal.